Temporary closure of driver’s license offices in Alabama

HUNTSVILLE, Ala. (WAFF) – Alabama is getting a new, modernized driver’s license system known as the Alabama Law Enforcement Agency’s Driver Licensing System (LEADS).

“This system is going to do the job of about eight other systems, so we’re very excited about it,” said Brandon Bailey, FTA’s lead soldier. “It’s going to be user-friendly, and it’s going to be a lot more convenient.”

Driver’s license offices across the state will be closed starting Monday, April 18. Offices are expected to reopen on Tuesday, April 26. New equipment, cameras, scanners and more will be installed during the closing week.

The current system in use is nearly 20 years old and much of the technology is outdated. Equipment at some 76 driver’s license offices across the state needs to be shut down and replaced.

Bailey said the LEADS system will give citizens access to a variety of online services. In fact, many tasks that you currently need to do in person, you will be able to do from your laptop. Overall, the new system will reduce office wait times and simplify many processes.

“One big thing that I think everyone will enjoy and appreciate is that before you get in you can pre-register on the current system and that’s going to reduce the wait times significantly,” Bailey said.

The new system will offer online services, including:

  • Ability to update their addresses
  • Ability to pay and reinstate their licenses
  • Ability to download US Department of Transportation (USDOT) medical cards
  • Ability to view Transportation Security Administration (TSA) Hazmat background checks
  • Ability to issue duplicate licenses to eligible foreign nationals
  • Ability to pre-apply for people applying for an Alabama license for the first time

(Alabama Law Enforcement Agency)

“It will be something that will be great for everyone,” Bailey said. “One option you have, if you have any questions about the system as a whole and what to do, you can always visit alea.gov. Or when you go to a driver’s license office, some of the Reviewers will be more than happy to educate you and show you the process, but we’re here for the community in any way we need to make sure everyone understands this system.

Neither in-person nor online services will be available during the statewide shutdown from April 18 through April 26. However, test drives will continue.

Governor Ivey released this statement with the news of the discharge:

This new system will consolidate several legacy systems into one integrated, modern system to further protect our citizens’ data and improve customer service. I am proud of ALEA’s dedication to accomplishing this crucial and extensive task to positively impact all citizens.

Alabama Law Enforcement Agency Secretary Hal Taylor also released a statement on the planned upgrade:

LEADS is a tangible example of ALEA’s continued focus on improving customer service, communication and technology to effectively achieve the Agency’s mission of providing quality service for all. We are delighted to join Governor Ivey in this announcement, and we would like to thank her and all members of the Legislative Assembly for their continued support of our Agency and for providing us with the resources necessary to complete such a monumental and historic project for the State of Alabama.

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